Calvert Manor Corporation Policies & Fees
Your Water Bill
Your quarterly water bill is based on your actual water use. Meters are read at the end of each quarter, in the last weeks of March, June, September, and December. Bills are mailed the following week. The total bill amount includes reserve fund and maintenance fees, which are charged whether you use any water or not. Please be sure to pay the full amount, including the fees.
Payment in full is due by the due date marked on your bill. Payments received after the due date will incur a $25 late fee. You may mail your payment, drop it in the mailbox at 102 Captain Brendt Drive, or pay online through PayPal. Please include your payment stub and write your account number on your check. Do not use staples or tape. Postdated checks will not be accepted.
We send water bills to property owners rather than to tenants. Property owners are responsible for water bills and may pay them directly or make sure their tenants pay them.
Delinquency and Disconnnection of Service
If payment is not received within 15 days of the payment due date, you will receive a notice of delinquency. To avoid disconnection of service, you must pay your bill in full, plus penalties, within 10 business days of this date. If we do not receive payment, your water will be shut off 48 hours after the new payment due date.
Disconnection and Reconnection Fees
Before service can be resumed, all outstanding bills and charges must be brought current. This includes a $25 disconnection fee plus a $25 reconnection fee. There is no guarantee that we will be able to reconnect your water after normal business hours; if we are able to, you will be charged the weekend/after-hours reconnection fee, which is $50.
Termination of service for nonpayment does not relieve you of the obligation to pay all outstanding bills and charges. Maintenance and reserve fund fees remain in effect while water is shut off.
Meters are the property of Calvert Manor Corporation. Tampering with a water meter is a federal offense. Property owners are not authorized to enter the meter vault to turn their own water back on, and doing so will result in a fine of $250.
Meter Reading Fee
A $25 fee will be assessed when a meter is read at the request of a property owner at a time other than the scheduled quarterly reading.
Returned Check Fee
A $25 fee will be assessed for all checks returned by the bank for insufficient funds.
If your water has been shut off for nonpayment twice, an additional deposit will be required before service can be restored. The amount of the deposit will be equal to an average quarterly water bill plus $50. The deposit does not relieve you of the obligation to pay subsequent water bills or fees for late payment or disconnection/reconnection.
If you are unable to pay your bill in full, email us to discuss a possible payment plan.
Questions and Appeals
If you have questions or comments about your water bill, send us an email, call 202-316-2035, or write to Calvert Manor Corporation, 102 Captain Brendt Dr., Accokeek MD 20607. Business hours are 9 a.m.-4 p.m. Monday-Friday.
Water Meter Access and Tampering
Water meters, including vaults and covers, are the property of Calvert Manor Corporation. Property owners must keep meters cleared of plants, dirt, and debris and maintain clear access to the meter. If the meter cover is damaged by a property owner or workers the owner has hired, the owner will be charged the cost of replacement.
Entering a meter vault and tampering with a water meter is a federal crime. Calvert Manor Corporation will impose a $250 fine for each instance.